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Terms of Service

Last updated: 20 July 2026

Welcome to MooyVx Visual Studio. MooyVx Visual Studio (Pty) Ltd (Registration Number: 2026 / 424430 / 07) ("we", "our", "us") is a registered company in the Republic of South Africa. By accessing or using our website, services, tools, or engaging with our photography, social media management, website development, or software services, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully. If you do not agree to all of these Terms, do not use our website or services.

1. Definitions

"Services" means all services offered by MooyVx including website design and development, professional photography, social media management, custom software development, AI & automation services, and any other services we provide.

"Website" means mooyvx.com and all subdomains including mooyvx-learn.pages.dev, mooyvx-tools.pages.dev, mooyvx-resources.pages.dev, 100ideas-mooyvx.webbnicwe.workers.dev, mooyvx-ai-tools-dev.webbnicwe.workers.dev, and portal.mooyvx.com.

"Client Portal" means the client dashboard at portal.mooyvx.com where clients manage their projects, invoices, and services.

"You" or "Client" means the person or entity using our Services.

"Content" means photos, videos, text, graphics, websites, software, and any other material created or provided by MooyVx.

"Project" means any specific service engagement between you and MooyVx.

"Deliverables" means the specific outputs, products, or results to be delivered as part of a Project.

"Third-Party Services" means any services, platforms, or tools provided by third parties that we use to deliver our Services.

"Social Media Platforms" means any social media or content sharing platforms integrated with our Services, including but not limited to TikTok, Instagram, Facebook, LinkedIn, Twitter/X, YouTube, Pinterest, and WhatsApp Business.

2. Quotations & Estimates

Validity: Quotations are valid for 14 days from the date of issue unless otherwise stated. Prices and packages are subject to change without notice.

Project Packages: Our current service packages and pricing are available at mooyvx.com/packages. These packages are dynamic and may be updated from time to time. The package selected at the time of your purchase will be honoured for your Project.

Payment: All standard packages require 100% payment upfront before work commences. For Custom Solutions (quote-based projects), a 50% deposit is required to secure your project slot, with the remaining 50% due upon completion and before final delivery.

Exclusions: Quotations do not include domain name registration, hosting, or third-party software licenses unless explicitly stated.

💡 Note: All payments are processed securely through Stripe. Your project will only commence once payment has been received and cleared.

3. Scope Creep Policy

⚠️ What is Scope Creep?

Scope creep occurs when the magnitude of a project exceeds or "creeps" past the boundaries of its original goals and objectives. This results in additional work being performed without additional compensation.

Common Examples of Scope Creep:

  • Adding additional pages beyond the agreed scope
  • Requesting unlimited revisions or design changes
  • Adding new features or functionality after the project has started
  • Requesting content writing, copywriting, or SEO services not included
  • Social media account set up and management
  • Blogging services or periodic updates
  • Fresh images, galleries, or slideshows
  • Repeated meetings or consultations beyond the initial scope

Our Approach to Scope Creep:

  • All Projects are defined by a clear scope of work in the initial agreement or quote.
  • Any work requested outside the agreed scope will be treated as additional work and charged separately at our standard hourly rate of R420 per hour.
  • We will notify you in writing before commencing any out-of-scope work and seek your agreement on the additional cost and timeline impact.
  • If scope creep becomes excessive, we reserve the right to pause the Project and renegotiate the terms.

💡 Tip: To avoid scope creep, please review your requirements thoroughly before the Project begins. If you're unsure about any aspect, ask us – we're here to help you define the right scope for your needs.

See our full Scope Creep Policy at mooyvx.com/scope-creep.

4. Content & Deliverables

Client Responsibilities:

  • You must supply all required content (text, images, logos, branding) within 7 working days of deposit payment.
  • Content must be supplied in an editable digital format (Word, TXT, or similar). Images must be high quality (minimum 300 dpi).
  • You are responsible for ensuring you have the copyright for all material supplied.
  • We are not responsible for content accuracy, spelling, or grammatical errors – please proofread carefully.

⚠️ Content Delay Policy: If you do not supply content within 15 days of payment, the full project balance becomes due and payable. If content is not supplied within 40 days, a continuation fee of 15% of the total project price will be charged for each month until the project is completed.

Deliverables:

  • Deliverables are as specified in your project agreement or quote.
  • Two rounds of minor revisions are included per project. Additional revisions are charged at R420 per hour.
  • Major changes (including changes to the look and feel, page layouts, or functionality) are considered out-of-scope and will be quoted separately.

Approval & Sign-off:

  • We will provide a preview link for your review and feedback.
  • Once you provide final approval, the project is considered complete.
  • Any changes after final approval will be charged at our standard rate.

5. Hosting & Maintenance

Hosting Services:

  • Hosting is provided as a separate service and is not included in website development packages unless explicitly stated.
  • Monthly hosting fees must be paid on or before the 1st of each month.
  • Payments not received by the 3rd of the month will result in suspension of hosting services.
  • A reactivation fee of R450 will be charged for reinstatement of suspended services.
  • Hosting cancellations require 30 days' written notice to support@mooyvx.com.

Maintenance & Security:

  • We take reasonable security precautions on all websites we host.
  • However, we cannot guarantee prevention of hacking, viruses, or data loss – you acknowledge that no website is 100% secure.
  • Regular maintenance is your responsibility unless you have a maintenance agreement with us.
  • We are not liable for damages resulting from hacking, viruses, or data loss.

💡 Recommendation: We strongly recommend a monthly maintenance plan to keep your website secure, updated, and performing optimally. Contact us for details.

6. Social Media Integration Terms

6.1 General Social Media Access

  • MooyVx Visual Studio offers integration with various social media platforms including but not limited to: TikTok, Instagram, Facebook, LinkedIn, Twitter/X, YouTube, Pinterest, and WhatsApp Business.
  • To use social media features, you must connect your social media accounts through our OAuth 2.0 flow or manual approval process.
  • You grant MooyVx permission to access your social media accounts solely for the purposes of:
    • Posting content (text, images, videos) on your behalf
    • Scheduling posts for future publication
    • Retrieving engagement metrics and analytics
    • Managing comments and interactions (if enabled)
    • Connecting your gallery images to social posts
  • You may revoke MooyVx's access to any social media account at any time through your account settings on the respective platform.

6.2 Content Posting

  • You retain full ownership of all content posted through MooyVx to social media platforms.
  • You are solely responsible for ensuring that content posted through MooyVx complies with each platform's Community Guidelines and Terms of Service.
  • MooyVx is not responsible for any content restrictions, account suspensions, or bans imposed by any social media platform.
  • All content posted through MooyVx must be original or properly licensed. You warrant that you have all necessary rights to the content.

6.3 Data Access & Privacy

  • MooyVx accesses your social media account data only with your explicit consent via OAuth 2.0 or manual approval.
  • We store the following social media data securely:
    • Access tokens (encrypted)
    • Post content you create and schedule
    • Engagement metrics (likes, comments, shares, views)
    • Follower counts and growth data
  • We do not store your social media passwords. Authentication is handled through each platform's OAuth 2.0 flow.
  • Your social media data is stored in compliance with South Africa's Protection of Personal Information Act (POPIA).

6.4 Platform-Specific Notes

  • TikTok: Content is posted via the TikTok Content Posting API. Subject to TikTok's Developer Terms.
  • Instagram: Content is posted via the Instagram Graph API. Subject to Meta's Platform Terms.
  • Facebook: Content is posted via the Facebook Graph API. Subject to Meta's Platform Terms.
  • LinkedIn: Content is posted via the LinkedIn API. Subject to LinkedIn's Developer Terms.
  • Twitter/X: Content is posted via the Twitter API. Subject to Twitter's Developer Terms.
  • YouTube: Content is posted via the YouTube Data API. Subject to Google's Terms of Service.
  • Pinterest: Content is posted via the Pinterest API. Subject to Pinterest's Developer Terms.
  • WhatsApp Business: Messages and content are sent via the WhatsApp Business API. Subject to Meta's Terms.

6.5 No Guarantees

  • MooyVx does not guarantee specific follower counts, engagement rates, or sales conversions from social media content.
  • Social media platform algorithms and features are outside our control and may change at any time.
  • We are not liable for any loss of reach, engagement, or account standing resulting from platform changes.

6.6 Compliance with Platform Terms

  • By using MooyVx's social media integrations, you agree to comply with each platform's Terms of Service and Community Guidelines.
  • You are responsible for ensuring that your content does not violate any platform's policies.
  • MooyVx reserves the right to suspend social media integration for any account that repeatedly violates platform policies.

6.7 Termination of Social Media Integration

  • You may disconnect any social media account from MooyVx at any time via the client portal or your account settings on the respective platform.
  • Upon disconnection, we will delete all access tokens and cease all data collection for that platform.
  • Content already posted to a platform will remain on that platform and is subject to the platform's own content retention policies.

💡 Important: MooyVx is not affiliated with any social media platform listed above. All platforms are registered trademarks of their respective owners. All data is accessed and used in accordance with each platform's Developer Terms.

7. Photography Services

7.1 Booking & Deposit

  • A 50% non-refundable deposit is required to secure your booking.
  • The remaining balance is due upon delivery of the final images.

7.2 Cancellation Policy

  • Cancellations within 48 hours of the shoot forfeit the deposit.
  • Cancellations more than 48 hours in advance: deposit is refundable, minus a 15% admin fee.
  • Rescheduling is permitted with at least 48 hours notice, subject to availability.

7.3 Copyright & Usage

  • MooyVx retains full copyright and ownership of all raw and edited images created during photography services.
  • Upon full payment, the client receives a non-exclusive, perpetual license to use the final edited images for:
    • Marketing and advertising campaigns
    • Social media posts
    • Website and blog content
    • Print materials (brochures, flyers, posters)
    • Client's general business purposes
  • MooyVx reserves the right to use all images in its portfolio, marketing materials, and social media channels for promotional purposes.
  • The client may not resell, sublicense, or claim ownership of the images.
  • The client may not use the images for any illegal, defamatory, or offensive purposes.

7.4 Model & Property Releases

  • You are responsible for obtaining any necessary model or property releases for subjects in your photos.
  • MooyVx is not liable for any claims arising from unauthorised use of likeness.

7.5 Delivery

  • Edited photos are delivered within 5-10 business days unless otherwise stated in your service agreement.
  • You will receive high-resolution digital images via a secure download link and MooyVx Client Portal.
  • Rush delivery (1-3 business days) is available at an additional 20% fee.

7.6 Reshoot & Satisfaction Policy

  • If you are unsatisfied with the final images, we will work with you to address reasonable concerns.
  • Refunds are not issued for dissatisfaction caused by factors outside our control (e.g., weather, location restrictions, subject availability).

7.7 Travel & Location

  • Photography services are primarily available in the West Coast region of South Africa, including:
    • Langebaan
    • Saldanha
    • Velddrif
    • St Helena Bay
    • Paternoster
  • Travel outside this area may incur additional fees:
    • Up to 50km: No additional charge
    • 50-100km: R500 travel fee
    • 100-200km: R1,000 travel fee
    • 200km+: Quoted separately
  • Any travel costs and accommodation (if required) will be clearly communicated and agreed upon before booking.

7.8 Package Photography & Image Substitution

  • Fixed-Price Packages: Photography services included in fixed-price packages are subject to availability and location.
  • Location Restrictions: If your business is outside our service area (West Coast region) or we are unable to schedule a physical shoot within a reasonable timeframe, we reserve the right to:
    • Use high-quality stock images that match your industry and brand
    • Use AI-generated images created for your specific needs
    • Use studio-created mockups or animations where applicable
  • Subscription Packages: For monthly subscription packages that include photography:
    • You agree to provide reasonable access for photography shoots when required
    • If a shoot is cancelled or rescheduled with less than 48 hours notice, the monthly content allocation may be fulfilled using stock or AI-generated alternatives
    • Remote or virtual shoots may be arranged at our discretion
  • Quality Guarantee: All substitute images (stock, AI-generated, or studio-created) will be:
    • High-resolution and professionally curated
    • Relevant to your industry and brand identity
    • Compliant with all copyright and licensing requirements
  • Client Responsibility: For packages that include photography, you agree to:
    • Provide accurate location and availability information
    • Ensure access to the location for photography shoots
    • Notify us promptly of any changes or cancellations
  • No Refund for Substitution: The use of stock, AI-generated, or studio-created images in place of a physical shoot does not qualify for a refund, as the creative value and quality remain consistent.

7.9 Partner Photographers & Rights

  • MooyVx may engage partner photographers to fulfil photography services on our behalf.
  • Full Rights Transfer: All images captured by partner photographers are done so under a work-for-hire agreement. MooyVx acquires full, exclusive, perpetual rights to all images.
  • Partner photographers retain no rights to use, resell, or display the images without our written consent.
  • You will never receive a request for "additional usage fees" from partner photographers - we handle all licensing internally.

💡 Why We Do This: We want to deliver your package quickly and professionally. Sometimes a physical shoot isn't practical, but we never compromise on quality. Our stock and AI-generated images are curated to match your brand perfectly.

8. Custom Software & AI Tools

Intellectual Property: The code, design, and functionality of any software or tool we build remains our intellectual property unless otherwise agreed in writing.

Licensing: You receive a license to use the software for your business purposes. You may not resell, redistribute, or claim ownership of our code.

Third-Party Integrations: We may use third-party APIs, libraries, or services to deliver your software. We are not responsible for changes, discontinuation, or pricing changes of third-party services.

Open Source: Our software may include open-source components. You agree to comply with the associated open-source licenses.

Maintenance: We provide reasonable support for software we build. Ongoing maintenance fees may apply for significant updates or hosting.

"As-Is" Disclaimer: Software tools are provided "as is" without warranties of uninterrupted or error-free operation.

💡 AI Tool Disclaimer: Content generated by our free AI tools is for informational purposes only. You are responsible for reviewing and verifying all generated content before using it for your business.

9. Third-Party Services

We may use third-party services to deliver our Services, including but not limited to:

  • Cloud hosting and infrastructure providers
  • Payment processing platforms
  • Email and communication services
  • Social media platforms and APIs
  • Analytics and tracking services
  • Domain registrars

No Liability: We are not liable for any issues, interruptions, or data loss caused by third-party services. Your use of third-party services is subject to their own terms and conditions.

Recommendations: If we recommend a third-party service provider, you will enter into an agreement directly with them. We take no responsibility for their services.

⚠️ No Liability: We are not liable for any damages, losses, or issues arising from third-party services.

10. Wheel of Fortune Terms & Conditions

🎡 Spin & Win - Promotional Game Rules

The MooyVx Wheel of Fortune ("the Game") is a promotional activity designed to reward visitors with discounts and vouchers. By participating, you agree to these terms.

10.1 Eligibility

  • The Game is open to all visitors of the MooyVx website.
  • One spin per person, per session, per device.
  • You must be 18 years or older to participate.
  • Employees of MooyVx Visual Studio (Pty) Ltd and their immediate family members are not eligible.

10.2 How It Works

  • The wheel appears after you've been on the site for a period of time.
  • Click "SPIN" to spin the wheel.
  • The wheel will land on a random prize.
  • Your prize and a promo code will be displayed.
  • The promo code is valid for 30 days from the date of issue.

10.3 Prizes

  • R1,000 Voucher - R1,000 discount on any package
  • R500 Voucher - R500 discount on any package
  • R200 Voucher - R200 discount on any package
  • R100 Voucher - R100 discount on any package
  • 1-Page Website - Free 1-page landing page
  • Poster Design - Free professional poster design
  • Pamphlet Design - Free pamphlet/flyer design
  • Logo Design - Free logo design
  • Try Again! - No prize awarded

⚠️ Important Conditions:

  • Minimum Order Value: All vouchers require a minimum order of R6,000 to be valid.
  • One Per Order: Only one promo code can be used per order.
  • One Per Customer: Each customer can only claim one promo code.
  • Non-Transferable: Promo codes cannot be transferred or sold.
  • No Cash Value: Vouchers have no cash value and cannot be exchanged for cash.

10.4 How to Redeem

  1. Copy your promo code from the wheel result.
  2. Go to the checkout page.
  3. Enter your promo code in the promo code field.
  4. The discount will be applied to your order.
  5. Complete your purchase.

10.5 Anti-Abuse Policy

  • Only one spin is allowed per person, session, and device.
  • Using multiple devices, browsers, or clearing cookies to spin again is prohibited.
  • Any attempt to manipulate the wheel or promo code system will result in disqualification.
  • We reserve the right to cancel any promo code obtained through fraudulent means.
  • IP addresses and session IDs are tracked to prevent abuse.

10.6 Expiry

  • All promo codes expire 30 days from the date of issue.
  • Once a promo code is used, it cannot be used again.
  • Expired promo codes will not be reissued.

10.7 Modification & Termination

  • MooyVx reserves the right to modify or terminate the Game at any time.
  • We may change these terms at any time without prior notice.
  • Continued participation constitutes acceptance of any changes.

10.8 Limitation of Liability

  • MooyVx is not responsible for any technical issues that may prevent participation.
  • We are not liable for any loss or damage arising from the use of promo codes.
  • Vouchers are provided "as is" without any warranties.

10.9 Data Collection

  • We collect IP addresses and session IDs for anti-abuse purposes.
  • This data is stored securely and used only for game administration.
  • See our Privacy Policy for more details.

📌 Quick Summary: One spin per person. Min order R6,000. Valid for 30 days. One promo per order. Non-transferable. No cash value.

By spinning the wheel, you agree to these terms and conditions. For questions, contact us at legal@mooyvx.com.

11. Affiliate Marketing

We may participate in affiliate marketing programs. This means:

  • We may receive commissions for purchases made through affiliate links on our website
  • Affiliate relationships do not influence our recommendations or content
  • We are not responsible for the products or services offered by affiliate partners
  • Your purchase through affiliate links is subject to the partner's terms and conditions

We disclose affiliate relationships where required by law. Any commissions earned help support our operations.

12. Idea Submission

If you submit any ideas, suggestions, or feedback ("Submissions") to us:

  • You grant us a worldwide, perpetual, royalty-free license to use, modify, and implement your Submissions
  • We are not obligated to compensate you for your Submissions
  • We may develop similar ideas independently without liability
  • You warrant that your Submissions do not infringe any third-party rights

We treat all Submissions as non-confidential unless a separate confidentiality agreement is in place.

13. Refund Policy

✅ 14-Day Money-Back Guarantee

We stand behind the quality of our services. If you are not completely satisfied with your purchase, you may request a full refund within 14 days of the purchase date, subject to the conditions below.

* Subject to our Terms of Service. Refunds are processed within 7-10 business days.

When Refunds Apply:

  • Full refund – If we have not started work on your project
  • Full refund – If the initial deliverable does not meet the agreed scope
  • ⚠️ Partial refund – If work has commenced but not completed (pro-rated based on work done)
  • No refund – After 14 days from purchase date
  • No refund – For completed and approved projects
  • No refund – For domain registrations, hosting fees, or third-party services
  • No refund – For custom development work that has been substantially completed

⚠️ No Refund for Terms Violations

If we terminate or suspend your access to the Services as a result of your breach of these Terms of Service (including but not limited to our Acceptable Use Policy in Section 26), or if there is reasonable evidence of service abuse, fraud, or violation of applicable laws, you will not be entitled to a refund of any portion of the fees paid.

In such cases, you will remain liable for any outstanding payments due to us.

📌 Your Statutory Rights: Nothing in this policy deprives you of your statutory rights under the Consumer Protection Act (CPA) of South Africa. You retain the right to return defective goods or services within six months of delivery as provided for under section 56 of the CPA, regardless of the 14-day money-back guarantee period.

However, please note that:

  • The CPA does not apply to goods or services that are custom-made or specifically tailored to your requirements
  • Defective goods or services must be returned within a reasonable time (generally within 6 months) after delivery

How to Request a Refund:

  1. Email us at info@mooyvx.com with your order number
  2. Explain the reason for your refund request
  3. We will review your request within 2 business days
  4. If approved, we will process the refund within 7-10 business days

Dispute Resolution: If you disagree with our refund decision, you may escalate the matter to the National Consumer Commission or the relevant industry ombudsman.

14. Payments & Fees

Payment Processing: Payments are processed securely through Stripe. We accept credit/debit cards and bank transfers (EFT).

Currency: All fees are quoted in South African Rand (ZAR).

Standard Packages: 100% payment upfront is required before work commences on any standard package.

Custom Solutions: A 50% non-refundable deposit is required to commence any custom project. The remaining 50% is due upon completion and before final delivery or launch.

Late Payments: Late payments may incur interest at 10% per month and may result in suspension of services.

Legal Costs: Failure to comply with payment terms may result in legal action. All legal costs will be for your account.

⚠️ Important: Deposits are non-refundable. Work-in-progress will be billed monthly for custom projects. All outstanding payments must be cleared before project completion or website launch.

15. Intellectual Property

All content on our website, including logos, text, graphics, images, and software, is the property of MooyVx Visual Studio (Pty) Ltd and protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

⚠️ Content Theft: Content theft (unauthorised use or reproduction of our content) is a serious violation of intellectual property rights. We will pursue legal action against any unauthorised use of our content.

16. Warranties & Liability

Warranties:

  • We warrant that our Services will be performed with reasonable skill and care
  • We do not warrant that our Services will be uninterrupted, error-free, or secure
  • All other warranties, express or implied, are excluded to the fullest extent permitted by law
  • Websites and software are provided "as is"

Limitation of Liability:

  • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim
  • In no event shall our liability exceed R1,000 for free service users
  • We are not liable for any loss of data, revenue, or profits

⚠️ Important: You are solely responsible for maintaining backups of your website and data. We are not responsible for data loss.

17. Indemnification

You agree to indemnify and hold harmless MooyVx Visual Studio (Pty) Ltd, its employees, directors, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of our Services
  • Violation of these Terms
  • Infringement of any third-party rights
  • Any content you provide or upload
  • Your conduct or communications

📌 Clarification on Our Role: When we act as a website developer, designer, or host, we do not assume ownership of or responsibility for the content you choose to publish on your website. We provide the tools and infrastructure; you are responsible for the content, its legality, and its compliance with all applicable laws, including the Cybercrimes Act and the Films and Publications Act.

18. Export Restrictions & Legal Compliance

You agree to comply with all applicable laws and regulations, including:

  • South African export control and sanctions laws
  • Data protection and privacy laws (including POPIA)
  • Intellectual property laws
  • Anti-spam and electronic communications laws

You may not use our Services for any unlawful purpose or in any jurisdiction where our Services are prohibited.

If you are outside South Africa, you are responsible for complying with your local laws.

19. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that violates these Terms or is harmful to other users. Upon termination, your right to use our services ceases immediately.

If you wish to terminate your account, you may do so by contacting us at support@mooyvx.com.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of the Western Cape, South Africa.

21. Changes to These Terms

We reserve the right to update these Terms at any time. The updated version will be indicated by an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

22. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MooyVx regarding your use of our website and services, superseding any prior agreements.

24. Force Majeure

We shall not be liable for any failure or delay in supply or delivery of services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside our reasonable control including but not limited to: war, strikes, lockouts, industrial disputes, government restrictions, transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind, or act of terrorism.

25. Acceptable Use Policy (AUP)

⚠️ Important Legal Notice

This Acceptable Use Policy outlines activities that are strictly prohibited on our platforms and services. Violation of this policy may result in immediate termination of services and legal action.

25.1 Strictly Prohibited Activities

You are strictly prohibited from using the Services, our website, or any platform we provide (including hosting) to facilitate, promote, or engage in any of the following activities, which are illegal under South African law:

  • Child Sexual Abuse Material (CSAM): The creation, distribution, or hosting of any content depicting or promoting child sexual abuse or exploitation is strictly forbidden. We are legally obligated to report any such material to the South African Police Service (SAPS) and the Film and Publication Board (FPB).
  • Phishing, Malware, and Ransomware: The development, hosting, or distribution of any software or website designed to steal credentials, distribute viruses, or extort users is strictly prohibited under the Cybercrimes Act (Act 19 of 2020).
  • Revenge Porn & Non-Consensual Intimate Images: The hosting or distribution of non-consensual explicit images is a criminal offense under the Cybercrimes Act.
  • Hate Speech & Incitement to Violence: The promotion of hate speech, racism, or incitement to violence or damage to property is prohibited under the Cybercrimes Act and the Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA).
  • Illegal Trade Marketplaces: The use of our Services for e-commerce sites selling unregistered firearms, illegal drugs, or facilitating human trafficking is strictly forbidden.
  • Unlicensed Gambling: You may not use our services to run online gambling or casino operations without holding a valid license from the relevant South African authorities, as required by the National Gambling Act.
  • Pyramid Schemes: The promotion or operation of pyramid schemes or "get rich quick" scams is strictly prohibited under the Consumer Protection Act (CPA) and the National Credit Act.
  • Unlicensed Financial Services: The provision of financial advice, lending, or cryptocurrency exchange services without the required FSCA license is prohibited.

25.2 Liability and Indemnification

You acknowledge and agree that you are solely responsible for the content and legality of your website, social media posts, and all materials you submit to us or publish through our Services. We act as a service provider and host. You agree to indemnify and hold MooyVx Visual Studio (Pty) Ltd harmless from and against any and all claims, damages, losses, and expenses arising from any violation of this Acceptable Use Policy or any illegal content or activity on your website or social media accounts.

📌 Our Role Clarified: As a website developer and service provider, we do not assume ownership of or responsibility for the content you choose to publish. We provide the tools and infrastructure; you are responsible for the content, its legality, and its compliance with all applicable laws, including the Cybercrimes Act and the Films and Publications Act.

25.3 Reporting and Compliance

  • We reserve the right to investigate any suspected violation of this policy and may cooperate with law enforcement authorities.
  • We reserve the right to suspend or terminate your access to the Services without notice for any violation of this policy.
  • To report a violation of this policy, please contact us immediately at legal@mooyvx.com.

⚠️ Criminal Liability: Engaging in any of the prohibited activities listed above may expose you to criminal prosecution under South African law. We will fully cooperate with law enforcement authorities in any investigation.

Contact Us

If you have any questions about these Terms, please contact us:

Company: MooyVx Visual Studio (Pty) Ltd

Registration Number: 2026 / 424430 / 07

📧 Email: legal@mooyvx.com

📞 Phone/WhatsApp: +27 69 876 0713

📍 Address: Kleinberg Accommodation, R27, Langebaan, West Coast, South Africa, 7357

Information Regulator: For privacy-related complaints, you may contact the South African Information Regulator:
P.O Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za